Only 49% of UK businesses have a formal crisis communications plan, and businesses without one face 30% longer recovery times after a crisis, with average financial losses reaching £1.2 million during major disruptions, according to the Business Continuity Institute’s guidance on crisis communication planning. That figure should change how most leaders think about crisis planning. […]
More than 25% of Scottish businesses have faced a cyber attack in the last three years, while the Scottish public sector has handled 183 cyber incidents since 2018, according to the Scottish Cyber Activity Report 2026. For founders, that isn't just an IT issue. It's a continuity issue, a customer trust issue, and very often […]
In today's 24/7 news cycle, a single incident can spiral into a full-blown reputational crisis in minutes. How your organisation responds in those first few hours determines whether you control the narrative or become its victim. Many founders and small to medium-sized enterprises (SMEs) believe that expert crisis management is a luxury reserved for global […]
Think of a public relations consultant as a unique blend of business strategist and master storyteller. It’s their job to shape how your company is seen by the outside world, building a narrative that fosters trust and credibility. This goes far beyond just sending out press releases; it’s about constructing a reputation that truly connects […]
Picture this: your business is humming along, and then, out of nowhere, a social media storm erupts over a customer complaint. Or worse, a product you sell is suddenly facing a recall. These aren't just bad days; they're full-blown crises that can threaten everything you’ve built. This is where crisis management and communications steps in. […]
Reputation management is, quite simply, the work you do to monitor, influence, and take charge of how the public sees your business. It’s about proactively shaping the story people find when they look you up, building trust that wins customers and protects your most valuable asset. Why Your Reputation Is Your Most Valuable Asset Think […]
Reputation management is all about actively shaping how the public sees your brand, a person, or your entire organisation. It’s a strategic blend of public relations, search engine optimisation (SEO), and top-notch customer service, all working together to build a strong, trustworthy online presence. The Digital Handshake Your Business Must Master Think of your online […]
Let's be honest, reputation management isn't just about PR spin or burying bad news. It's the ongoing, hands-on process of shaping how the world sees your brand, whether you're a person, a start-up, or a global corporation. It’s a mix of public relations, savvy marketing, and smart SEO all working together to control the story […]